Forrest Massage & Spa – Privacy & Company Policies
At Forrest Massage & Spa, we are committed to creating a safe, respectful, and professional environment for every guest. This document outlines both our Privacy Policy and Company Policies to ensure transparency and trust in our services.
What We Collect
We collect personal information such as:
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Name, contact details, and birthdate
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Health information (via client intake form)
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Payment and appointment details
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Website usage data (IP address, browser type, access times)
This information is gathered only with your consent and is used strictly for providing and improving our services.
How We Use Your Data
Your information is used to:
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Schedule and manage appointments
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Send confirmations, reminders, or updates
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Deliver marketing messages (if opted in)
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Improve our website and services
We do not sell or rent your personal data.
Sharing with Third Parties
We may share your data only with trusted platforms essential for operations (like our booking system, payment gateways, or communication services), and only under strict confidentiality.
Cookies & Tracking
Our website may use cookies to enhance functionality and gather analytics. You may disable cookies in your browser settings, though some features may not function properly.
Data Retention & Deletion
Your information is retained only as long as necessary for business or legal reasons. You may request data correction or deletion at any time.
Children’s Privacy
We do not knowingly collect personal information from anyone under 13. If this is discovered, we will promptly delete the data.
Security Measures
We implement industry-standard security practices to protect your data. While no system is 100% secure, we work diligently to safeguard your information.
Your Choices
You may opt out of marketing emails or SMS messages anytime by using the unsubscribe link or replying “STOP”.
